Billing

Learn about our billing system and subscriptions.

Renderro Quick-start Guide

What can I do with the Renderro Platform?

Renderro Subscriptions Explained

Get a quick overview of all Renderro subscription plans and how they work

How to improve latency? Using Parsec on Renderro

The reason for latency isn't only the internet speed and your distance from our Servers...

Welcome to Renderro

Quickly get started with Renderro and get up to speed with latest tips.

How do I set up my Renderro Desktop?

After logging in to your account for the first time, go to the plan selection...

Renderro's Pricing

As of May 2022 we have changed our pricing. Hourly pricing are billed per...

What software and apps I can use with Renderro?

Renderro Installation Guide

Where are my invoices?

You can find your invoices in the bottom part of...

What is Renderro?

What is included in the Renderro Platform

How does the Renderro Credit System work?

What type of Credits exist, how do I purchase and use them?

How does billing Work?

What am I billed for and why?

What is Renderro Cloud Desktop?

Renderro Cloud Desktops are the core feature of your Renderro Cloud Workplace...

What are the minimal requirements to use Renderro?

Renderro is designed to run on any kind of device. There are no...

How do I connect to Renderro Desktop?

To connect to Renderro Desktop, you have to download our Renderro desktop application that...

What kind of network do I need to work with Renderro?

The minimum bandwidth for everyday work is 15 Mbps....

Do I have to use my software licenses?

If you are using professional software that requires a valid license...

Renderro Client 3.0 and Teradici

We have released the new Renderro 3.0 client, which has Teradici integrated...

Do I need a storage plan to use Renderro Desktops?

Having a storage plan allows you to store your media on your Renderro Desktop...

What are shared links?

Another feature of Renderro Cloud R-Drives is Shared Links...

How do I install and connect to Renderro using the desktop application?

Connecting to your Renderro Desktop can be done in two ways...

Storage Workflow: How to move files between your Renderro Desktop, Cloud R-Drive and Personal desktop

Transferring files between the Cloud Resources has never been easier...

How do I share files between Renderro Desktops?

All Renderro Desktops are connected to your Cloud R-Drive so...

How do I connect to Renderro using a browser?

To connect to Renderro with a web browser, go into the computer's dashboard...

How can I edit my subscriptions?

You can add and edit your subscriptions at any given time...

How do I register a Renderro account?

You can register your Renderro account on our sign-up page...

How do I add billing details?

You can add your billing details such as credit card number or address in...

What are Renderro Teams?

In the “Teams” section of your account, you will see a list of all your team members...

What is Renderro Cloud R-Drive?

Renderro Cloud R-Drives are NAS-like...

What browsers I can use?

Renderro can be used on any type of browser and any type of device connected to the internet...

How do I delete my account?

You can cancel your whole subscription, including drives and computers from...

How to move my files to Renderro Cloud Drive?

You can upload your media and files to Renderro Cloud Drive in one of three ways...

Where can I see my usage statistics?

The usage statistic is available in the ...

Getting Started with Renderro

Everything you need to know to start using Renderro.